As organizations strive to create value, enhance customer experiences and differentiate themselves from their competition, they place tremendous demands on their R&D departments. From accelerating the delivery of innovative products to improving compliance to understanding consumer demands and improving responsiveness to gain and keep customer trust, R&D has a lot on its plate.
A new IDC report is recognizing Sinequa for our Cognitive Search & Analytics platform around critical technologies, including machine learning and advanced natural language processing. This Vendor Spotlight looks at how Sinequa leverages artificial intelligence and cognitive computing-based analytics to meet the needs of companies that are looking to address complex problems with easy-to-use, powerful solutions featuring simplified interfaces.
As anyone doing business in Europe probably knows, the European Parliament adopted the General Data Protection Regulation (GDPR) just over a year ago in the Spring of 2016. The GDPR requires any company doing business in Europe to comply with strict new rules around protecting customer data. This has already introduced cause for concern among corporate security teams, as the GDPR takes a broad view of what constitutes personally identifiable information (PII). Companies will essentially need to provide the same level of protection for things like an individual’s IP address or cookie data as they do for name, address, and Social Security number. (more…)
As the data-driven age gives way to an information-driven economy where context is critical to surfacing useful insights from data, taking in relevance feedback from users, especially expert users, will play a major role in driving the benefits. This article explains the concept of a relevance feedback model and why you should care.