Many customers that use Box for cloud content management are typically large, geographically distributed organizations. The four scenarios below describe common ways that Sinequa helps these customers leverage their enterprise information to become information-driven.
Increase the Signal, Decrease the Noise
Customers who have migrated even a portion of their enterprise content to Box have made a significant step. Workers in their organization can no doubt share and collaborate more easily than ever before; they no doubt have reduced email overhead; and they are probably working the way they want to given all of the friendly integrations with Box, including Outlook, Office365, Google Docs and the like. However, being in the cloud does not automatically mean the valuable “signals” in your data rise above the “noise”. Messy data migrated to the cloud is still messy data. Sinequa helps workers quickly narrow in on the information and insights necessary to do their job effectively and with confidence. By analyzing the content and enriching it using natural language processing and machine learning algorithms, Box users can quickly find the information and insights they need to be effective and responsive.
Many Box customers run their business with other enterprise applications and information repositories, all of which contain data and content related to the information
stored in Box. Sinequa brings advanced analytics and cognitive techniques to “connect” the data and bring context across all of the various enterprise sources, whether they be in the cloud or on premise. By connecting the data, knowledge workers can better navigate and see how the data and connect fit together along topical lines, regardless of how many repositories make up the enterprise information landscape.
Identify Knowledge & Expertise
As previously mentioned, many Box customers are large (or even very large) geographically distributed organizations with expertise in a wide variety of subject matter areas. In these organizations, specific experts are difficult to identify given the size and distributed nature of the organization. This is a modern problem that requires a modern solution. As users store content and collaborate within Box, Sinequa’s advanced cognitive capabilities analyze that content to determine not only the areas of expertise across the organization but who the specific experts are and surfaces that information to end users. This connects people across geographic and departmental boundaries, accelerating innovation and elevating the performance of the overall organization.
Leverage 360º Views
Think of all the “entities” that are critical to Box customers running their business. These business entities include customers, either specific individuals (B2C) or accounts (B2B), products, parts, drugs, diseases, financial securities, regulations, etc. Having all of the enterprise data virtually connected by Sinequa makes it possibly to provide a unified “360º View” of these various entities to bring all of the right information to the right person at the right time.
As you can see, leveraging Sinequa to contextualize the information within Box and other enterprise repositories not only boosts productivity and keeps knowledge workers in the flow but has repeatedly proven to enhance customer service, improve regulatory compliance and increase revenue within different areas of the business. Achieving these benefits positively impacts the bottom line and serves as validation that an organization has become truly information-driven.