This article originally appeared on the APQC blog.
Constrained by manual processes and lost productivity, AI-powered search platforms are critical for manufacturers to streamline production and decision support.
A “chicken or egg” question
We are continuously told to put the customer first. However, are we not missing a crucial element? Should the employee not be considered as equally important to the customer? Remember what Richard Branson says: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.“