Enterprise Search & Big Data: Building a 360° View of the Customer

The complete picture: Building a 360˚ view of the customer

Graham Woolley from Sinequa explains to EM360° how enterprises will gain a business advantage from having a complete 360-degree view of their customer. He looks into three particular benefits: knowledge, insight and most importantly, establishing a customer relationship.

Listen to the podcast on the Enterprise Management 360° websiteCustomer Service

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