The beginning of the new year is a good time to reflect on the events of 2016 and on their forebodings for the coming year and beyond.There has no doubt been a great deal of buzz around artificial intelligence (AI) this year. However, it’s difficult to sort through what’s hype and what’s not to determine where these technologies will actually take us in 2017. While we know the trend will continue in some form, what will be new or different next year? Here are some of my predictions:
Despite the effort from technology vendors to deliver relevant, contextual, and actionable insights with their applications, most organizations have been slow if not reluctant to embrace these advances in search-driven experiences. In fact, a lot of companies have been burned by their past enterprise search experiences.
Last night, Sinequa participated in the Readers’ Choice BigData Insider Award Gala in Augsburg, Germany. From April 19 to August 31, 2016, the readers nominated their IT Vendor of the Year across six portals: BigData insider, cloud computing Insider, Datacenter Insider, IP Insider, Security insiders and Storage insiders. In total, more than 34,000 readers voted for their favorite solutions.
In today’s rapidly changing technology climate, financial services customers expect their banks, insurance companies and asset management providers to know them. It’s expected that providers know about recent transactions, account details, and even anticipate future needs. But this can be challenging with the numerous silos of content in which customer data resides. With a 360° view of the customer through cognitive search and analytics, financial services organizations can deliver the customer experience that provides more value, drives increased sales and meets rapidly evolving customer expectations.